Education
Bachelor of Science
Bachelor’s Degree in Computer Science — California State University, Dominguez Hills
Associate Degree of Science
Associate Degree of Science — West Los Angeles College
Web developer courses
Completed training in HTML, CSS, JavaScript, and Python.
TestOut PC/Linux Pro Certification
Hands-on training in PC hardware, software, troubleshooting, and Linux system administration, validating skills in managing and supporting diverse IT environments
Work History
AHG
Managed Office 365 administration and Salesforce operations
Oversaw IT issue resolution using a ticketing system
Provisioned and configured PCs for Windows and Mac platforms
Provided expert support on security concerns and safeguarding accounts
Implemented comprehensive local and cloud backup solutions
Handled employee onboarding and offboarding, including IT training for new hires
Managed 8x8 phone system, user access, SharePoint, and data recovery
Recovered locked Windows 10/11 accounts and educated users on phishing prevention
CSUDH
Developed and maintained CM1 Web Content Management in compliance with Section 508 accessibility standards
Resolved student and faculty issues related to the university portal
Provided support for the Learning Management System (LMS)
Assisted users with new security guidelines and account protection
Troubleshot a wide range of computer-related issues
Collaborated with team members to deliver fast, efficient solutions for end users
Paul Trueman
Working with Arian has been a pleasure. Better yet - I alerted them of a minor issue before going to sleep. The issue was fixed the next morning. I couldn't ask for better support. Thank you Arian IT! This is easily a 5 star freelancer.
Computer Lab Assistant
Tutored students on Mac OS and Windows OS, improving their technical proficiency
Troubleshot computers and imaging systems to ensure smooth lab operations
Assisted students with lab-related technical issues
Supported the lab supervisor with hardware/software problems, lab operations, and purchase orders
Maintained the Computer Science department’s website using HTML, CSS, and CMS
Managed the lab environment while guiding students to better understand hardware and software systems
Natalya Dorris
Working with Artur has been a pleasure. Better yet - I alerted them of a minor issue before going to sleep. The issue was fixed the next morning. I couldn't ask for better support. Thank you Artur! This is easily a 5 star freelancer.
IT technician
Assisted walk-in customers with technical needs and service requests
Responded promptly to customer inquiries, ensuring a positive experience
Resolved customer complaints with professionalism and care
Performed repairs on computers, laptops, iMacs, and iPads
Promoted services through social media advertising to increase visibility